Privacy policy

At FitTrends, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our activewear. By using our site, you agree to the practices outlined below.

1. Information We Collect

Personal Information
When you make a purchase or create an account on our website, we may collect personal details such as your name, email address, shipping address, and payment information. We only collect information necessary for order processing and customer support.

Non-Personal Information
We may also collect non-personal information such as your browser type, IP address, and browsing patterns. This helps us improve your experience and optimise our website’s performance.

2. Use of Information

• To process and fulfil your orders.

• To communicate with you regarding purchases, customer support, and updates.

• To improve our website, services, and customer experience.

• With your consent, to send promotional offers, newsletters, and updates (you may unsubscribe at any time).

• For analytical purposes, such as monitoring website usage and identifying trends.

3. Information Sharing

• We do not sell, trade, or rent your personal information to third parties for marketing purposes.

• We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or conducting business operations. These providers have limited access and are required to protect your information.

• We may disclose your information if required by law, to enforce our policies, or to protect our rights, property, or safety, or that of others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those websites. We recommend reviewing their privacy policies to understand how they handle your information.

6. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete it from our records.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review the policy periodically.

8. Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:
📧 info@fittrends.com.au